Your account will be charged for all appropriate fees on or around the fifth of the month following the activity via an Automated Clearing House (ACH) transaction. The details of your fees will appear on your merchant statement, which you should receive the first full business week of the month.

A chargeback is a transaction disputed by the cardholder or card issuer. There are many reasons for chargebacks, but the most common are returned merchandise, terminated services, disputes, errors or fraud. Merchants must be able to provide proof that a valid transaction and payment card sale was completed in accordance with the applicable card network regulations or risk having their account debited for the disputed amount.

The average time from Elavon’s receipt of your signed, completed application to your equipment delivery is less than 7 days. This timeframe covers credit underwriting, account establishment and shipping. Upon receipt of equipment, customer training is available immediately upon request and is typically completed in less than 3 days.

With Costco Canada, you can be sure you’re getting the highest-quality products and services for the best price available. When you sign up for Elavon through Costco, you’ll get access to member-only low transaction rates, low account fees (no application or statement fees for Executive Members), discounts on your equipment, and a range of value-added payment services to help manage your business.